Shipping and Returns
Unless specified otherwise, our items from the Medium Plus store ship for free to the United States. Standard rates are otherwise calculated. We use the most appropriate shipping methods for each item purchased, using the following carriers:
Following a purchase, we estimate 1-day handling time before shipping. From there, items are shipped and delivered within 3-5 business days, within the United States.
Expected shipment times are expressed in business days. Actual shipment times may vary due to quantities ordered, seasonality, and other factors. Orders with multiple items may be consolidated and shipped together.
Due to individual state laws, and agreements with FedEx/UPS, we are unable to ship to some states. Please contact us, if you would like to discuss other shipping options.
States which are not allowed for our wine shipments:
Alabama, Arkansas, Mississippi, Utah, Kentucky, Oklahoma, Delaware, Rhode Island, Pennsylvania, Massachusetts, Vermont, South Dakota.
We apologize for the inconvenience of these limitations.
Customers in the Seattle area are welcome to visit us directly in the Phinney Ridge neighborhood for product pickup, and we offer free direct delivery as well, to homes in businesses in the Seattle area.
Our aim is to offer the best wine and cocktail products possible. If for any reason a purchase is not totally satisfactory, please contact us. We will gladly offer a 100% refund or replacement of your item at any time, including return-shipping costs.
If you have any questions on how to return your item to us, contact +1 (206) 905-1058 or email firstname.lastname@example.org.
Shipments are made F.O.B. Seller’s shipping point. Risk of loss or damage and responsibility shall pass from Seller to Buyer upon delivery to and receipt by carrier. Any claims for shortages or damages suffered in transit are the responsibility of Buyer and shall be submitted by Buyer directly to the carrier. Shortages or damages must be acknowledged and signed for at the time of delivery. While Seller will use all reasonable commercial efforts to maintain the delivery date(s) acknowledged or quoted by Seller, all shipping dates are approximate and not guaranteed, and Seller shall have no liability for late deliveries. Seller reserves the right to make partial shipments. Seller, at its option, shall not be bound to tender delivery of any Products for which Buyer has not provided shipping instructions. If the shipment of the Products is postponed or delayed by Buyer for any reason, Buyer agrees to reimburse Seller for any and all storage costs and other additional expenses resulting therefrom.
Freight estimates are available upon request. Freight charges may vary between initial estimate and the actual cost incurred at the time of shipment. Seller reserves the right to invoice actual freight charges incurred unless otherwise mutually agreed upon.